Privacy Policy

Last updated: July 2026

Morgan McVay LLC operates morganmcvay.com.

This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices available to you.

Questions about this policy may be directed to:

Morgan McVay LLC
studio@morganmcvay.com

Information We Collect

We may collect information that you provide directly when you:

  • Purchase artwork

  • Begin or complete checkout

  • Join the Collector List

  • Submit a contact form

  • Inquire about or purchase a commission

  • Upload reference photographs

  • Communicate with the studio by email

  • Participate in a promotion, survey, or other studio activity

This information may include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order and transaction information

  • Communication history

  • Commission preferences

  • Requested deadlines

  • Uploaded photographs and files

  • Personal stories or details voluntarily shared in connection with a commission

  • Marketing preferences

Please do not submit sensitive personal information that is not reasonably necessary for your order or commission.

Payment Information

Payments are processed by third-party payment processors.

Morgan McVay LLC does not directly store complete payment-card numbers or card security codes.

Payment processors may collect and process payment information according to their own privacy policies, security procedures, and legal obligations.

Information Collected Automatically

When you visit the website, certain information may be collected automatically through Squarespace, cookies, analytics tools, and similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • General geographic area

  • Pages viewed

  • Referring website

  • Date and time of access

  • Website interactions

  • Shopping-cart activity

  • Cookie and analytics identifiers

This information helps operate, secure, and improve the website.

Cookies and Similar Technologies

The website may use cookies and similar technologies for:

  • Essential website functionality

  • Shopping-cart operation

  • Account or session management

  • Analytics and performance measurement

  • Remembering preferences

  • Marketing and email attribution

  • Fraud prevention and website security

You may manage available cookie preferences through the website’s cookie banner or through your browser settings.

Disabling certain cookies may affect website functionality.

How We Use Information

We may use personal information to:

  • Process and fulfill orders

  • Provide order confirmations and shipping updates

  • Communicate about purchases or commissions

  • Review commission reference materials

  • Evaluate, plan, create, document, and deliver commissioned artwork

  • Prepare estimates, invoices, agreements, and transaction records

  • Respond to questions and customer-service requests

  • Send marketing emails when you have subscribed

  • Administer discounts, promotions, or early access

  • Improve website design, content, products, and services

  • Maintain business, tax, accounting, and legal records

  • Prevent fraud, abuse, or unauthorized transactions

  • Respond to payment disputes or chargebacks

  • Enforce agreements and studio policies

  • Protect the rights, property, safety, and security of the studio, customers, and others

  • Comply with applicable laws and lawful requests

Commission Inquiries and Reference Materials

When you inquire about or purchase a commissioned artwork, we may collect:

  • Contact information

  • Reference photographs

  • Uploaded files

  • Information about the place or memory being painted

  • Project preferences

  • Requested deadlines

  • Personal details you choose to share

  • Commission agreements and approvals

  • Payment and shipping records

This information is used to evaluate the project, communicate with you, establish scope and pricing, create the artwork, maintain records, arrange delivery, and resolve questions or disputes.

Submitting a reference photograph does not transfer ownership of that photograph to Morgan McVay LLC.

You are responsible for ensuring that you own the submitted materials or have permission to provide and use them for the commission.

Public use of commissioned artwork, reference photographs, stories, or identifying information will be governed by the commission agreement and any additional written permissions.

Unless you expressly authorize otherwise, personal details will not be publicly attributed to you beyond what is reasonably necessary to fulfill the order or comply with law.

Marketing Communications

If you join the Collector List or otherwise opt into marketing communications, we may send:

  • New artwork announcements

  • Limited-edition releases

  • Commission openings

  • Studio updates

  • Promotions

  • Early-access opportunities

  • Other art-related news

You may unsubscribe at any time through the unsubscribe link included in each marketing email.

Unsubscribing from marketing emails will not prevent transactional communications relating to an order, commission, payment, shipping update, or customer-service matter.

How We Share Information

We do not sell personal information.

We may share information with service providers that help operate the studio and website, including:

  • Squarespace and website-hosting providers

  • Email-marketing providers

  • Payment processors

  • Print and fulfillment partners

  • Shipping carriers

  • Cloud-storage providers

  • Customer-support tools

  • Analytics and security providers

  • Accountants, insurers, attorneys, and other professional advisers

These providers receive information only as reasonably necessary to perform services, process transactions, maintain records, protect the business, or comply with law.

We may also disclose information:

  • When required by law, court order, or lawful government request

  • To enforce an agreement or studio policy

  • To investigate fraud, abuse, infringement, or security concerns

  • To protect the rights, property, or safety of the studio, customers, or others

  • In connection with a merger, sale, transfer, restructuring, or other business transaction

Third-Party Websites and Services

The website may contain links to or integrations with third-party websites, social-media platforms, payment providers, fulfillment services, and other online services.

Morgan McVay LLC does not control the privacy practices, security, content, or availability of third-party services.

Your use of those services is governed by their own terms and privacy policies.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • Order fulfillment

  • Commission documentation

  • Customer service

  • Tax and accounting obligations

  • Fraud prevention

  • Insurance requirements

  • Contract enforcement

  • Copyright or intellectual-property protection

  • Payment disputes or chargebacks

  • Legal claims or regulatory requirements

Deletion requests may be limited when information must be retained for legal, tax, accounting, security, contractual, insurance, dispute-resolution, or recordkeeping purposes.

Data Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information maintained.

However, no website, email system, online transmission, payment system, or storage method can be guaranteed to be completely secure.

Information submitted electronically is provided at your own risk.

If we become aware of a security incident requiring legal notice, we will take steps consistent with applicable law.

Your Choices and Rights

You may contact studio@morganmcvay.com to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain information

  • Withdrawal from marketing communications

  • Information about how your data is used

Requests may be subject to identity verification and applicable legal exceptions.

A request to delete personal information does not necessarily require deletion of:

  • Transaction records

  • Tax or accounting records

  • Commission agreements

  • Copyright or ownership records

  • Dispute or chargeback evidence

  • Information needed to enforce agreements

  • Materials we are otherwise legally entitled or required to retain

Residents of certain states or countries may have additional privacy rights under applicable law.

European Economic Area and United Kingdom Residents

Where applicable, personal information may be processed based on:

  • Performance of a contract

  • Compliance with a legal obligation

  • Legitimate business interests

  • Consent

Depending on applicable law, residents of the European Economic Area or United Kingdom may have rights relating to access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

To submit a request, contact studio@morganmcvay.com.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Do Not Track and Browser Signals

Some browsers offer “Do Not Track” or similar signals.

Because there is not a universally accepted standard for responding to all such signals, the website may not respond to them consistently.

You may use the cookie banner and browser settings to manage available privacy preferences.

Business Transfers

If Morgan McVay LLC is involved in a merger, acquisition, sale, transfer of assets, financing, restructuring, or similar transaction, personal information may be transferred as part of that transaction.

Any successor will remain subject to applicable law and the privacy commitments governing the transferred information.

Changes to This Policy

This Privacy Policy may be updated periodically.

The revised version will be posted on this page with a new “Last updated” date.

Material changes may also be communicated through the website or by email when appropriate.

Contact

Questions, requests, or concerns about this Privacy Policy may be directed to:

Morgan McVay LLC
studio@morganmcvay.com